Mindbody
Zendesk
Peloton
ClassPass
Intercom
Shopify
Trainerize
Freshdesk
Whoop
Garmin
Myzone
PushPress
Glofox
Stripe
Klaviyo
Mindbody
Zendesk
Peloton
ClassPass
Intercom
Shopify
Trainerize
Freshdesk
Whoop
Garmin
Myzone
PushPress
Glofox
Stripe
Klaviyo
Your Support Queue,
Solved Before Sunrise.

An AI layer that sits between your fitness brand and your members — handling billing disputes, cancellations, and refund requests before your team clocks in. Every ticket. Every night.

TICKETS RESOLVED
LIVE
0
tickets auto-resolved this month
11s
Avg Handle Time
97%
CSAT Score
3.1%
Escalated
LIVE CONVERSATION
AI HANDLING
2:17 AM · Sunday✓ Resolved in 11s
AVG RESPONSE TIME
4.2h
before
11s
with Resolve
Median across 847 boutique studios · last 30 days
THE PROBLEM

Your Inbox at 6 AM
On a Monday.

Support Inbox · Unread 127● URGENT
Jordan T.
Charged twice AGAIN
2:14 AM
Marcus W.
How do I freeze my account?
2:31 AM
Aisha P.
Refund never arrived - 3rd email
3:02 AM
Riley S.
Wrong class booked, need credit
3:19 AM
Chris L.
Cancel my membership NOW
4:05 AM
Nadia K.
App not working since update
4:47 AM
Ben F.
Supplement order missing item
5:22 AM
127 unread messages since Friday 5PMYour team clocks in at 9 AM
COST OF SILENCE
67%
of members who don't hear back within 1 hour will dispute the charge directly with their bank.
Source: Fitness Industry Retention Study 2025
1-STAR REVIEWS · GOOGLE PLAY · APP STORE

"Charged 3 times. No one responds. Disputing with my bank."

Sarah M.

"Sent 4 emails about freezing my membership. Zero reply in 2 weeks."

DeShawn K.

"Their support is a black hole. Cancel button doesn't even work."

Priya R.

"Asked a simple question about a class credit. Still waiting after 9 days."

Tom B.

"Charged 3 times. No one responds. Disputing with my bank."

Sarah M.

"Sent 4 emails about freezing my membership. Zero reply in 2 weeks."

DeShawn K.

"Their support is a black hole. Cancel button doesn't even work."

Priya R.

"Asked a simple question about a class credit. Still waiting after 9 days."

Tom B.
HUMAN AGENT COST
$18/ticket
Average fully-loaded cost when a human agent handles a routine billing or cancellation query.
RESOLVE COST
$0.04/ticket
Fully autonomous. No SLA breach. No night-shift. No chargeback.
TICKETS AFTER HOURS
43%
of all fitness support tickets arrive between 10 PM and 8 AM — when no one is watching.
INTEGRATIONS

Snaps Into Your Stack.
No Rip & Replace.

Z
Zendesk
Support
I
Intercom
Messaging
M
Mindbody
Fitness OS
S
Shopify
E-commerce
F
Freshdesk
Support
K
Klaviyo
Email
G
Glofox
Studio Mgmt
P
PushPress
Gym OS
SETUP TIME
<5 min

OAuth handshake. No API keys to manage. No webhooks to configure. Resolve reads your ticket history, learns your policies, and starts responding.

No credit card · Live in minutes
01
Connect
OAuth your support platform in one click
02
Learn
AI ingests your ticket history and policy docs
03
Handle
Resolves billing, cancellations, refunds autonomously
04
Escalate
Hands off complex cases to your team with full context
YOUR DASHBOARD

Monday Morning.
Queue: Zero.

Resolution Rate
96.9%
+4.2% vs last month
Avg Handle Time
11s
Was 4.2 hours
Member Sentiment
94/100
↑ 12 pts since deploy
Escalation Rate
3.1%
Only complex cases
Live data · Updated every 30 seconds · All 6 locations combined
RESOLUTION BY TICKET TYPE
Billing Dispute
94%
342
Freeze / Pause
98%
218
Cancellation
91%
187
Refund Request
89%
156
Order Status
96%
134
Class Credits
88%
98
Password Reset
100%
87
Complex / Escalated
Human
23
MEMBER SENTIMENT
0
/ 100
Positive81%
Neutral13%
Negative6%
Based on 1,247 post-resolution surveys this month
See It Handling Your Tickets
Connect your Zendesk or Intercom in 90 seconds. No credit card. Cancel anytime.
TRY IT NOW

Paste a Real Ticket.
Watch It Disappear.

MEMBER MESSAGE
AI RESPONSE
Your AI response will appear here...
Start Resolving Free.
Your First 500 Tickets On Us.

No credit card. No night-shift hiring. Connect your platform, and Resolve handles everything your team was too busy — or too asleep — to answer.

Step 1: Select your platform
Step 2: Connect & go
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